Help & Support

Our customers are very important to us, and we want to make sure you have everything you need. Learn more about our shop's policies and ordering info below. If you can't find what you are looking for or need immediate assistance, please contact us via phone or email and we'll be happy to help!

Ordering Info

Oh no! We apologize for the inconvenience. Try placing the order again and if the problem persists, please call us at 403-782-5016 and we will be more than happy to help you over the phone. 
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color. 
We accept the following payment types:

Visa

Mastercard

American Express

Policy Info

Our shop locally serves Lacombe and surrounding areas for an extra fee:

rural locations & smaller communities near Lacombe 

Yes we can. We deliver to local funeral homes daily. Below is a list of the funeral homes that we deliver to.
  • Wilson's Funeral Chapel
    If you do not see the funeral home you are looking for, please give us a call at (403) 782-5016, we may be able to accommodate special requests. 
Yes we do! Here is a list of hospitals that we deliver to locally.
  • Lacombe Hospital and Care Center
    If you do not see the hospital you are looking for, please give us a call at (403) 782-5016, we may be able to accommodate special requests. 
Yes, we do. Nothing brightens someone's day like flowers. We deliver to Lacombe long term care & Royal Oak Manor assisted living

If you do not see the nursing home you are looking for, please give us a call at (403) 782-5016, we may be able to accommodate special requests. 
Of course we do! Below is a list that we deliver to.

Lacombe Seniors Lodge, Parkview Manor, Cameron Manor, Spruce Terrace, Royal Oak Mews, 

If you do not see the retirement community you are looking for, please give us a call at (403) 782-5016, we may be able to accommodate special requests. 

Our shop locally serves Lacombe and surrounding areas for an extra fee:

rural locations & smaller communities near Lacombe